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  Microsoft Announces General Availability of Microsoft Dynamics CRM Online
Time: 23:38 EST/04:38 GMT | News Source: Microsoft Press Release | Posted By: Kenneth van Surksum

Microsoft Corp. today announced the general availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Microsoft Office and Outlook.

It provides “instant-on” access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Businesses can learn more about Microsoft’s strategy for delivering next-generation CRM solutions from a new webcast being launched today at http://crmchoice.com, featuring Microsoft CEO Steve Ballmer and Martha Rogers from the Peppers and Rogers Group.

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