| ActiveMac | Anonymous | Create a User | Reviews | News | Forums | Advertise |
|
|
|
User Controls |
|
New User |
|
Login |
|
Edit/View My Profile |
|
|
|
|
|
|
|
ActiveMac |
|
Articles |
|
Forums |
|
Links |
|
News |
|
News Search |
|
Reviews |
|
|
|
|
|
|
|
News Centers |
|
Windows/Microsoft |
|
DVD |
|
ActiveHardware |
|
Xbox |
|
MaINTosh |
|
News Search |
|
|
|
|
|
|
|
ANet Chats |
|
The Lobby |
|
Special Events Room |
|
Developer's Lounge |
|
XBox Chat |
|
|
|
|
|
|
|
FAQ's |
|
Windows 98/98 SE |
|
Windows 2000 |
|
Windows Me |
|
Windows "Whistler" XP |
|
Windows CE |
|
Internet Explorer 6 |
|
Internet Explorer 5 |
|
Xbox |
|
DirectX |
|
DVD's |
|
|
|
|
|
|
|
TopTechTips |
|
Registry Tips |
|
Windows 95/98 |
|
Windows 2000 |
|
Internet Explorer 4 |
|
Internet Explorer 5 |
|
Windows NT Tips |
|
Program Tips |
|
Easter Eggs |
|
Hardware |
|
DVD |
|
|
|
|
|
|
|
Latest Reviews |
|
Applications |
|
Microsoft Windows XP Professional |
|
Norton SystemWorks 2002 |
|
|
|
Hardware |
|
Intel Personal Audio Player 3000 |
|
Microsoft Wireless IntelliMouse Explorer |
|
|
|
|
|
|
|
Site News/Info |
|
About This Site |
|
Affiliates |
|
ANet Forums |
|
Contact Us |
|
Default Home Page |
|
Link To Us |
|
Links |
|
Member Pages |
|
Site Search |
|
Awards |
|
|
|
|
|
|
|
Credits |
 |
Microsoft Helps TE Data Improve Customer Service | |
|
||
| Time: 10:22 EST/15:22 GMT | News Source: Press Release | Posted By: Michael Dragone | ||
|
Today Microsoft Corp. announced that TE Data, Egypt’s fastest growing data communications and Internet service provider, has selected Microsoft® Customer Care Framework (CCF) to unify its call center applications with the aim of radically improving customer service, increasing sales opportunities and upgrading working processes. Customer Care Framework is a server-based software solution that delivers consolidated data from core business systems such as billing, customer relationship management (CRM) and order management to the customer service agent desktop. CCF will provide an easy-to-manage, scalable environment that will enable TE Data’s call center representatives to access all customer data, regardless of application and location, through a single user interface. | ||
|
Write Comment
Return to News |
Displaying 501 through 525 of 525 Prev | First |
The time now is
1:48:45 PM
ET.
Any comment problems? E-mail us |
|
Write Comment
Return to News |
Displaying 501 through 525 of 525 Prev | First |
The time now is
1:48:45 PM
ET.
Any comment problems? E-mail us |
