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  Xbox trouble tests Microsoft support
Time: 03:35 EST/08:35 GMT | News Source: CNET | Posted By: Robert Stein

That's the message from analysts as the software giant scrambles to placate Japanese customers complaining about the company's Xbox video game console scratching game and movie discs. Complaints began to appear shortly after the Xbox went on sale in Japan two weeks ago. Customers said game discs and DVD movies came out scratched after they removed them from the Xbox, although in most cases the discs were still playable.

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