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  Microsoft buys itself some e-support
Time: 11:28 EST/16:28 GMT | News Source: ZDNet | Posted By: Robert Stein

Microsoft reportedly has purchased Gteko, an Israeli networking and support software vendor for an undisclosed amount. The deal supposedly will be disclosed officially in a couple of days. Gteko’s mission statement on its Web site describes the company as a vendor of “products (that) enable PC & peripherals manufacturers, Internet Service Providers and Software Vendors with large technical support centers to improve end-user experience and service quality while substantially reducing call-center costs.”

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