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Microsoft Announces New Customer Relationship Management Solution | |
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||
| Time: 08:20 EST/13:20 GMT | News Source: ActiveWin.com | Posted By: Robert Stein | ||
|
Microsoft Corp. today announced it will deliver Microsoft® Customer Relationship Management (CRM), the first Microsoft business solution built on .NET, later this year. Accessible from Microsoft Outlook® and the Web, Microsoft Customer Relationship Management will enable small and medium sized businesses to build more profitable customer relationships through increased sales effectiveness and more consistent customer service. Microsoft Customer Relationship Management is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity. | ||
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