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Important Upcoming Changes to Knowledge Base (KB) Articles | |
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| Time: 14:15 EST/19:15 GMT | News Source: ActiveWin.com | Posted By: Robert Stein | ||
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Thanks Sebastien. "As of November 7, 2002, prefix letters will be phased out of all Knowledge Base (KB) articles worldwide making it easier for you to request an article in a language other than your browser settings. Today, KB articles are published in 21 languages, each with an unrelated number scheme and prefix letter, for example, Q123454 is an English U.S. article. By eliminating the prefix and changing the numbers of some articles, we will make sure that all translations of any article will have exactly the same content number. Customers worldwide can view localized versions of articles by passing an internet standard for language locale and the content number. " | ||
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