with Meg Whitman, Chief Executive Officer, HP
Ms. Whitman has served as HP's
president and chief executive officer since September 2011. She has also
served as a member of the Board of Directors of HP since January 2011.
From March 2011 to September 2011, Ms. Whitman served as a part-time
strategic advisor to Kleiner, Perkins, Caulfield & Byers, a private
equity firm. Previously, Ms. Whitman served as President and Chief
Executive Officer of eBay Inc., from 1998 to March 2008. Prior to
joining eBay, Ms. Whitman held executive-level positions at Hasbro Inc.,
a toy company, FTD, Inc., a floral products company, The Stride Rite
Corporation, a footwear company, The Walt Disney Company, an
entertainment company, and Bain & Company, a consulting company. Ms.
Whitman also serves as a director of The Procter & Gamble Company and is
a former director of DreamWorks Animation SKG, Inc. and Zipcar, Inc.
ActiveWin.com Founder Robert Stein had
the opportunity to meet and interview HP CEO Meg Whitman at
HP Storage Tech Day during the
Nth Symposium Conference
in Anaheim, CA which was hosted by
HP's Storage Group led by Calvin Zito
You have said recently that HP is now focusing on the “new style” of IT?
What does that mean for HP and its focus for 2013 – a turnaround year
living in an exciting time. There are tectonic shifts that are changing
the way technology is delivered, consumed and paid for that is
fundamentally changing the way organizations do business. This shift is
spurred by the technology trends that impact our customers’ businesses
the most – cloud, big data, security and mobility– and provides
organizations the opportunity to lower costs, enhance agility and
simplify their business. At the same time, they’re presenting new
challenges that our customers may not have anticipated. I call this a
new style of IT.
breadth and depth of HP’s portfolio makes us uniquely positioned to help
customers navigate this new reality and move to a 21st
century architecture capable of handling the technology demands of today
and tomorrow. In 2013, we have made tremendous progress against our
strategy to provide solutions for the New Style of IT. For example,
we’re currently working with 40 percent of the Fortune 100 on their
journey to the cloud, and our new Moonshot server system is tackling the
problems posed by power-hungry data centers and the explosion of data.
There has been a lot of hype around HP’s new Moonshot product – a
“software defined web server.” What does that mean and how will Moonshot
deliver efficiency for businesses? What kind of numbers are we talking
cloud and web services will conservatively have an installed base of
8-10 million servers in the next three years, occupying space equivalent
to 200 football fields and costing anywhere between $10-20 billion
dollars to build. Simply put, our current approach to data centers is
unsustainable. HP’s Moonshot is a solution to this challenge. These
servers run on the same chips found in smart phones and tablets. The
benefits include reducing power consumption by 89 percent, decreasing
the footprint by 80 percent and cutting cost by 77 percent compared to
traditional servers. No other company is taking on the data center
dilemma the way we are.
HP used Moonshot in any of the company’s own IT?
HP.com, which receives more than 300 million views per day, is
running on Moonshot, and powered by the equivalent of 12 60-watt
light bulbs. The site, which used to run out of a large data center
in Austin, Texas, is now using only one-tenth of the original space
thanks to Moonshot servers.
What has HP done to focus on small and medium-sized enterprises? (SMEs)?
Recently we announced a new partnership with Google and our network of
channel partners to introduce a one-stop-shop technology solution for
small and medium business customers, which we call ‘SMB IT in a Box.’
We’ve combined HP’s PCs, printers and servers with Google’s apps for
businesses and their cloud-based communications and collaboration tools.
Our goal is to help simplify the customer’s IT environment by reducing
their operating costs, infrastructure and network requirements while
simultaneously improving workflows and workforce productivity.
In the past, HP has had significant success in areas such as printing.
How has HP continued to innovate to compete in these types of legacy
strategy across printing and personal systems is perfectly aligned with
the company-level strategy of providing solutions for the New Style of
IT. Through the past two years, we have increased our investment in R&D
and reaffirmed the company’s historic commitment to innovation across
our portfolio, paving the way to offer mobile solutions that allow
customers to seamlessly bridge the digital and physical worlds. In
printing and personal systems specifically, we are accelerating product
and business-model innovation, and implementing crisp strategies in
mobility. Just this quarter we introduced new mobile and cloud print
solutions designed to help drive productivity in the digitized office,
allowing organizations to more effectively manage, access and print
information in the office or on the go. Customers like Walgreens are
seeing the benefits of HP’s ePrint solutions, which allow consumers to
send documents to any web-connected HP printer directly from their
mobile device or tablet. Our investments are paying off: in February of
this year, HP was again named market share leader in inkjet and laser
printers worldwide, as reported by IDC in February 2013.
see tablets and smartphones becoming critical computing platforms and
enablers of new sets of applications and solutions for customers
spanning large enterprises, small businesses and consumers. We remain
focused on high powered computing devices such as workstations and on
mobile productivity tools such as tablets, and HP is well positioned to
capitalize on the move to mobility. We are already seeing success on
this front with new products like the HP ElitePad, the world’s first
tablet optimized for the enterprise, and our consumer tablet, the HP
HP has recently released innovations with your Z workstation products,
such as the Z1 and Z230. How are these products geared towards
Z family of products is engineered to meet the needs of the world’s most
demanding customers, where mission-critical operations require the best
performance and reliability. These products are helping businesses
streamline their day-to-day operations and deliver products at the
highest quality, setting the standard for workstation innovation and
demonstrating HP’s leadership in providing solutions for professional at
all levels. The latest HP Z family of products also demonstrates our
commitment to the professional market that many other vendors have
Customers across industries are using the HP Z Workstations to tackle
large and complex datasets and information challenges. During the
development of the animated film “Turbo,” HP customer Dreamworks
Animation used the HP Z Workstations to enable their artists to execute
iterations 50 percent faster than previous workstations and develop
increasingly complex camera angles and special effects. This is just one
example of how the HP Z Workstations are delivering the highest level of
performance and reliability, allowing us to meet the demands of our
HP has recently had a new focus with customers, with offerings such as
Priority Services, and Lifetime Warranty 2.0. How has this new focus on
customers helped the turnaround at HP?
joined HP, we’ve taken significant steps to bring customers back to the
center of everything we do. I’ve logged more than 500 customer meetings
to hear first-hand what our customers need in a partner and how HP could
be a better one. We also restored confidence in HP by delivering on what
we said we would do by improving our execution and making it easier for
customers and partners to do business with us.
HP’s Storage group continues to innovate with such products as 3PAR and
StoreOnce VSA. How do you feel HP’s Storage products will contribute to
this “new style” of IT?
identified three major waves within the corporate data center today:
converged infrastructure, cloud computing and software defined. These
areas are not only critical to our customers’ success but also critical
to HP’s success. HP Converged Infrastructure, including 3PAR and
StoreOnce, is designed to give organizations better agility and allow
them to make computing much easier to manage at a reduced cost.
this area as a critical piece to the puzzle when thinking about the New
Style of IT as well as HP’s turnaround. When HP first purchased 3PAR,
revenues were approximately $190 million annually. Recently it exceeded
$1 billion in annualized revenue, a great sign that these products can
propel our company into new markets and help make HP the IT partner of
What is your favorite part of working at HP?
my job at HP because this company really matters. It matters to the
technology industry, it matters to our customers around the world and it
really matters to the hard-working professionals that contribute to its
success every day.
company has a track record as an innovator, stemming from the HP garage
where Bill Hewlett and Dave Packard formed a true partnership. We’re on
a multi-year journey to further HP’s vision and restore the company to a
position of true leadership. We know where we need to go, and we’ve been
making progress. On the horizon, we see exciting opportunities, and my
favorite part of working at HP is knowing that we have the people, the
plan and the foundation to help us succeed on our journey.
This interview was completed in
conjunction with the University of
Pittsburgh Institute for Entrepreneurial Excellence
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