|
|
|
|
|
DirectX
|
|
ActiveMac
|
|
Downloads
|
|
Forums
|
|
Interviews
|
|
News
|
|
MS Games & Hardware
|
|
Reviews
|
|
Support Center
|
|
Windows 2000
|
|
Windows Me
|
|
Windows Server 2003
|
|
Windows Vista
|
|
Windows XP
|
|
|
|
|
|
|
|
News Centers
|
|
Windows/Microsoft
|
|
DVD
|
|
Apple/Mac
|
|
Xbox
|
|
News Search
|
|
|
|
|
|
|
|
ActiveXBox
|
|
Xbox News
|
|
Box Shots
|
|
Inside The Xbox
|
|
Released Titles
|
|
Announced Titles
|
|
Screenshots/Videos
|
|
History Of The Xbox
|
|
Links
|
|
Forum
|
|
FAQ
|
|
|
|
|
|
|
|
Windows
XP
|
|
Introduction
|
|
System Requirements
|
|
Home Features
|
|
Pro Features
|
|
Upgrade Checklists
|
|
History
|
|
FAQ
|
|
Links
|
|
TopTechTips
|
|
|
|
|
|
|
|
FAQ's
|
|
Windows Vista
|
|
Windows 98/98 SE
|
|
Windows 2000
|
|
Windows Me
|
|
Windows Server 2002
|
|
Windows "Whistler" XP
|
|
Windows CE
|
|
Internet Explorer 6
|
|
Internet Explorer 5
|
|
Xbox
|
|
Xbox 360
|
|
DirectX
|
|
DVD's
|
|
|
|
|
|
|
|
TopTechTips
|
|
Registry Tips
|
|
Windows 95/98
|
|
Windows 2000
|
|
Internet Explorer 5
|
|
Program Tips
|
|
Easter Eggs
|
|
Hardware
|
|
DVD
|
|
|
|
|
|
|
|
ActiveDVD
|
|
DVD News
|
|
DVD Forum
|
|
Glossary
|
|
Tips
|
|
Articles
|
|
Reviews
|
|
News Archive
|
|
Links
|
|
Drivers
|
|
|
|
|
|
|
|
Latest Reviews
|
|
Xbox/Games
|
|
Fallout 3
|
|
|
|
Applications
|
|
Windows Server 2008 R2
|
|
Windows 7
|
|
|
|
Hardware
|
|
iPod Touch 32GB
|
|
|
|
|
|
|
|
Latest Interviews
|
|
Steve Ballmer
|
|
Jim Allchin
|
|
|
|
|
|
|
|
Site News/Info
|
|
About This Site
|
|
Affiliates
|
|
Contact Us
|
|
Default Home Page
|
|
Link To Us
|
|
Links
|
|
News Archive
|
|
Site Search
|
|
Awards
|
|
|
|
|
|
|
|
Credits
©1997-2012, Active Network, Inc. All Rights Reserved.
Please click
here
for full terms of use and restrictions or read our Light Tower
Privacy
Statement.
|
|
Bug
Reports and Fixes
WAOL caused an invalid page fault in module kernel32.dll
Symptom:
Customer is receiving the following error: "WAOL
caused an invalid page fault in module kernel32.dll"
Issue:
This error is generated by a missing or corrupt .dll
file being called by AOL software.
Note: AOL has told customers that there is a fix on
our web site and have not read what the fix is actually for. They are
also NOT telling customers that if they are running OSR2, this fix is
NOT for them. The customers are not reading the kernel32 update
web page itself to find out this information. Most
customers do not realize that they are even running OSR2.
Resolution:
1. Remove all versions of AOL from the system, and
the folders that are associated with it.
2. Go to find files or folders and look for AOL*.*. Rename or
delete them.
3. Install just 1 version of AOL (i.e. NOT versions 3&4).
This will resolve the invalid page fault that they are receiving.
Return to the Bug Reports and Fixes index
|
