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| 3 Apps no longer run in any User account |
| Forum: Windows XP |
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Read Only Forum Back to Windows XP All Forums |
Displaying Posts 1 through 7 of 7 |
This is an archived static copy of ActiveWin.com. |
| #1 By 80693 (207.53.192.34) at Saturday, June 16, 2007 09:14:53 PM |
| I just uninstalled and reinstalled Norton Live Update in my Administrator account and now Norton AV only runs in my administrative accounts. When I try starting Norton in a user account I get a message box titled "ccApp.exe" with a message saying "Application failed to initialize properly (0x000022)". Curiously I get the same message box (different title) when I start Adobe reader. And also Norton's parental controls seem to block me from accessing all sites from Firefox and most sites from IE7 despite my user account being configured as an 'Adult'. From my two administrator accounts you'd never know anything was wrong. Another strange occurrence is that all the files in my shared directory have become read only to all my user accounts. This last artifact was happening erratically before I reinstalled Live Update and rebooting always restored write access. Now these files are only read access. I seem to have misplaced my Norton AV cd so I downloaded Norton Internet 2007 and installed it on top of what was there. My problem did not go away. Norton and Adobe only run on my admin accounts and do not run in any of my user accounts. Every other program I use on a regular basis works fine in all accounts. Since I reinstalled Norton I'm now getting a second error box when starting my user accounts this time saying 'osCheck.exe' is the "Application failed to initialize properly (0x000022)" Any help would be greatly appreciated |
| #2 By 655 (24.175.80.205) at Sunday, June 17, 2007 07:23:56 AM |
| This is one reason many people and administrators are dumping Norton. Uninstalling Norton wreaks havoc on a system. What I'd suggest doing is uninstalling Norton completely (and never put it on your system again), check the applications that aren't working and reinstall or run repair as necessary. Use a different antivirus program or suite - anything but Norton. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 700C - P4 1.8gz, 1gig RAM, nVidia 5200; SB Audigy SE; Windows Vista Business, Photoshop CS2, Nikon D200 and D100 |
| #3 By 80693 (207.53.192.34) at Sunday, June 17, 2007 09:34:38 AM |
| I tried uninstalling Norton but there is a folder that wouldn't delete: "Program Files\Common Files\Symantic Shared". No matter what I try I can't remove the read-only status from the folder and I cannot delete it. Is there anything short of reformating my C drive that will get rid of it? Also I discovered that even with Norton uninstalled I still can't access Adobe from my user accounts. This all started originally when I tried installing a new Live Update on top of the old one. [QUOTE]Originally Posted by Jedi Master: This is one reason many people and administrators are dumping Norton. Uninstalling Norton wreaks havoc on a system. What I'd suggest doing is uninstalling Norton completely (and never put it on your system again), check the applications that aren't working and reinstall or run repair as necessary. Use a different antivirus program or suite - anything but Norton. [/QUOTE][Arial][/Arial] |
| #4 By 655 (24.175.80.205) at Sunday, June 17, 2007 11:10:23 AM |
| Is this an older version of Norton? If I recall versions from 2005 prior you could lever uninstall completely. I hate to say this, but...about the only way you're gonna get Norton's crap off of your system is to do a complete reformat. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 700C - P4 1.8gz, 1gig RAM, nVidia 5200; SB Audigy SE; Windows Vista Business, Photoshop CS2, Nikon D200 and D100 |
| #5 By 80693 (207.53.192.201) at Sunday, June 17, 2007 07:09:29 PM |
| No. It's Norton Internet Security 2007. I just found out this afternoon that my problem turns out to be widespread amongst Norton's customer base. Norton gave me a URL for an alternate uninstall utility that their tech support says will delete the Symantic Shared folder too. We'll see. I figure I'll uninstall Norton again and use AVG for a week or two until Norton fixes their problem. Then I'll hope they will honor their word and extend my subscription by the amount it's been unavailable to me and I'll go back until my subscription expires. After that I'm not sure but I'm leaning towards ZoneAlarm's suite. One benefit of this has been I learned a new utility, eventvwr.msc which I can use to view a system and applications error log. Thanks for the interest in my problem. |
| #6 By 655 (24.175.80.205) at Sunday, June 17, 2007 08:01:41 PM |
| Good to hear you found a solution. Unfortunately, it appears that Norton still has the same problems it's had for years. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 700C - P4 1.8gz, 1gig RAM, nVidia 5200; SB Audigy SE; Windows Vista Business, Photoshop CS2, Nikon D200 and D100 |
| #7 By 80693 (207.53.193.162) at Friday, June 29, 2007 11:31:02 AM |
| Unfortunately my problem still exists. [Arial]Well I uninstalled Norton and installed AVG on all three of my machines. But the machine I had problems with Norton is now having the same problem with AVG. When I log on to a user account I get the following msg box: avgcc.exe - Application Error : The application failed to initialize properly (0xc0000022). FWIW I looked at eventvwr.msc and get the following three messages immediately after the previous one The IMAPI CD-Burning COM Service service w@ssuccessfully sent a start control. The IMAPI CD-Burning COM Service service entered the running state. The IMAPI CD-Burning COM Service service entered the stopped state. I don't know if it's related but they immediately follow all the avgcc errors and all the ccApp messages that I spot checked (about 3 of them). Symantec's help service had me add permissions for my user accounts to the HKLM and HKCU>>SOFTWARE>>SYMANTEC, and HKCR>>SOFTWARE keys in the registry, and to the SYMANTEC subfolder under \Programs. It didn't help but I did try the same thing for AVG and again it didn't help. It appears to me that my user accounts may be failing because they don't have permission to run the av application but I can't figure out where and how my permissions are incorrect. And to make things more complicated, I just installed a DSL router yesterday although I"ve not networked my computers together yet. I'm temporarily giving some of my user accounts ADMIN priviledges just so they can run with the virus checker. I'm also considering going back to Norton on the one machine just to have access to their almost but not quite useless tech support. I'm still looking for answers. All opinions and advice are welcome. Thanks,[/Arial] |
