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#1 By 655 (24.167.9.29) at Thursday, September 21, 2006 09:29:42 PM
[b][i]it's just something "windows does sometimes"[/i][/b] [sigh] Scary...really scary OK - rant's over....When you see the screen which OS to run, what options are shown? The answer to that will determine the next steps. Try to be specific - does it show Windows XP Pro and Windows XP Home, or ??? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100

#2 By 655 (165.125.144.18) at Friday, September 22, 2006 09:58:41 AM
Thanks - as I suspected, the Geek Squad installed WinXP twice on your system. This creates the dual boot. Removing it can be done. If you're comfortable, Microsoft has directions on how to do it. If you have any friends that are good with computers, you might want to ask for their help. http://support.microsoft.com/kb/888023/en-us If you paid Best Buy to fix your computer, I'd be asking for at least a partial refund as they did a poor job. It's not "something windows does sometimes". It happens when someone doesn't have a clue as to what they're doing. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100

#3 By 655 (24.167.9.29) at Friday, September 22, 2006 09:07:56 PM
OK - if the computer is under warrenty, back up any data to a CD or DVD and take it back to Best Buy and tell 'em they messed up - big time. Tell them to reformat the hard drive and install only one version of the OS, including any software. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100

#4 By 655 (24.167.9.29) at Sunday, September 24, 2006 07:49:00 AM
Does your computer include a DVD or CD burner? Also, which CD burning program is included (other than the native burning built into WinXP) with your computer? You can back up your data (everything under My Documents) along with things such as address books (suggest saving them in My Documents also) to a CD or DVD (depending upon the amount of data). If need be, use remote @ssistance and send me an e-mail for help (big_dog2u@msn.com) ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100



 

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