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Microsoft
Extends Year 2000 Customer Support With New Programs, Tools and Information
Resources
Resources and Offerings Include Consumer- and
Developer-Specific Web Sites, Updated Y2K Resource CD, Systems Management Server
2.0 Offer and Training, Worldwide Data Remediation and Developer Workshops REDMOND, Wash. - May 6, 1999 - Microsoft Corp. today
unveiled new information resources and tools to address customers' requirements
as they continue to prepare their computing environments for the year 2000
(Y2K). Customers will benefit from the new Y2K consumer Web site, which offers
easy-to-understand information and prescriptive advice on Y2K, and from
additions to the Y2K Resource CD, which enables quick assessment and simple
updates. Companies will benefit from the 120-day version of Systems Management
Server 2.0, which Microsoft is offering to the more than 18,500 Microsoft®
Certified Solution Providers (MCSPs) worldwide. These partners will receive the
products and training they need to help businesses prepare for the year 2000.
These new deliverables will help customers of all sizes save time, resources and
overall costs as they continue to prepare for Y2K.
"Microsoft is aware that the 1999 midway mark is fast
approaching, and as customers focus on preparing their desktops and their
existing data for the year 2000, we are committed to helping them with
value-added tools and information related to all three components of the year
2000 challenge: hardware, software and data," said Steve Ballmer, president
of Microsoft. "Today's announcement is an important step in our ongoing
support program."
Microsoft has also extended its Y2K product policy to include
a commitment to resolve date-related issues on a number of core infrastructure
products through Jan. 1, 2001 (for a detailed list, please see addendum).
Enterprises are now able to select products on the core infrastructure product
list with the assurance that Microsoft is committed to maintaining their year
2000 status.
New, Easy-to-Understand Consumer Web Site and Developer Portal
With the new consumer year 2000 Web site, accessible in early
June at http://www.microsoft.com/y2k/,
customers will have access to easy-to-understand information and prescriptive
advice, as well as the more detailed and technical Y2K information about
Microsoft products available on Microsoft's TechNet Y2K Web site. Both sites are
accessible at http://www.microsoft.com/y2k/.
With its intuitive and user-friendly interface, the Y2K consumer Web site allows
users to understand year 2000 date-related issues even more easily and take
appropriate action if needed to prepare their home PCs. The site includes
information on hardware and software analysis and resources to help customers
review personal data, such as letters or spreadsheets, for potential year 2000
issues. While it is designed to help customers prepare their home computers, the
consumer year 2000 Web site also can be used by businesses to communicate the
scope of the year 2000 challenge to PC users within their organizations.
The new Microsoft Developer Tools Year 2000 Readiness
Disclosure and Resource Center will be accessible May 10 at http://msdn.microsoft.com/vstudio/y2k/.
Offering a comprehensive list of year 2000 resources by developer tool, the site
provides independent developers, software vendors and organizations with the
resources they need to create Y2K-ready solutions with Microsoft developer
tools.
New Resource CD Offers Quick Assessment and Simple Update
Installation
In addition to a wealth of information, white papers and
Microsoft Excel Plug-Ins, the enhanced Microsoft Year 2000 Resource CD now
contains easy-to-use and simple-to-install product updates for the Microsoft
Windows® 95, Windows 98 and Windows NT® 4.0 Service Pack
4 operating systems, as well as Office 95, Office 97 and Microsoft Works 4.5a.
The Microsoft Year 2000 Product Analyzer is also included on the CD, allowing a
customer to scan a computer's hard drive, or mapped network drive(s), looking
for core Microsoft products and immediately generating a report with
Y2K-compliance information. The CD also provides links to additional product
information and updates if needed.
Customers can subscribe to this quarterly CD-ROM free of
charge via the year 2000 Web site, http://www.microsoft.com/y2k/,
or by calling (888) MSFT-Y2K (673-8925).
Systems Management Server 2.0 Evaluation Version Offer
Microsoft will offer a 120-day evaluation version of Systems
Management Server 2.0 to the broad base of MCSP organizations that sell, deploy,
support or develop Microsoft-based solutions. This version will include a
database with compliance information for Microsoft products, year 2000 queries,
a report that graphically displays the number of systems in each compliance
category, and a comprehensive training course. The Microsoft Official Curriculum
training course on how to use Systems Management Server 2.0 for year 2000
compliance analysis will be downloadable free of charge by the end of the month.
This offer will enable the channel to help customers with inventorying hardware
and software and compliance analysis. A $14.95 shipping and handling fee will
apply; the product may be used as a 120-day evaluation copy between now and
March 1, 2000. Channel partners may order this offer over the Web at http://www.microsoft.com/smsmgmt/
or access more information at http://partnering.microsoft.com/mcsp/smsoffer.htm.
Year 2000 Customer and Developer Workshops
New, tailored workshops make it easier for customers and
developers to access important year 2000 information and assistance. The data
remediation workshop will consist of a half-day presentation to assist customers
in preparing a year 2000 data remediation plan. In the workshop, customers will
assess their year 2000 data and learn how to use third-party tools and Microsoft
Plug-Ins to change two-digit dates to four-digit dates and help maintain the
remediated data environment. Customers who are interested in attending the
workshop should contact their local Microsoft subsidiary.
In addition, as part of the upcoming Microsoft Tech· Ed
conference May 21-28 in Dallas, Microsoft is offering a technical breakout
session for developers that focuses on ways to create Y2K-compliant applications
in Microsoft development environments. The session will also address ways to
evaluate the year 2000 compliance status of existing custom applications. Resources to Support Channel Providers
The new year 2000 tools and information resources will also be
made available to the broad base of channel organizations via the Microsoft
Certified Solution Provider program and Microsoft Direct Access. MCSPs will have
access to year 2000 tools through mailings, including the Systems Management
Server update kit, as well as through the private MCSP Web site. Value-added
providers that do not belong to the MCSP program can obtain year 2000 resources
via the Microsoft Direct Access Web site (http://www.microsoft.com/directaccess/)
and at Direct Access quarterly briefings, which provide technology consultants
with free technical and business information. This channel support and Y2K
consulting services bring to the forefront the importance of customer education
and awareness-building.
Users can obtain the latest information on Microsoft products
and other year 2000 resources from the Microsoft Year 2000 Web site at http://www.microsoft.com/y2k/,
by calling (888) MSFT-Y2K (673-8925) within the United States, or by contacting
a local Microsoft subsidiary.
Founded in 1975, Microsoft (Nasdaq "MSFT") is the
worldwide leader in software for personal computers. The company offers a wide
range of products and services for business and personal use, each designed with
the mission of making it easier and more enjoyable for people to take advantage
of the full power of personal computing every day.
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Microsoft, Windows, Windows NT and BackOffice are either
registered trademarks or trademarks of Microsoft Corp. in the United States
and/or other countries.
Other product and company names herein may be trademarks of
their respective owners.
Note to editors: If you are
interested in viewing additional information on Microsoft, please visit the
Microsoft Web page at http://www.microsoft.com/presspass/
on Microsoft's corporate information pages.
Addendum
Infrastructure Product Commitments
Microsoft is extending its Y2K product policy to include a
commitment to resolve date-related issues on a number of core infrastructure
products through Jan. 1, 2001. Enterprises can now select from a broad range of
Microsoft core infrastructure products with the assurance that Microsoft is
committed to maintaining their Y2K status.
Product Version Languages
BackOffice® family 4.5 All
Small Business Server 4.5 All
Windows NT 4 SP4 All
Windows NT 4 SP3 All (at Compliant #)
Windows NT 3.51 SP5 All
Site Server 3 SP2 All
Systems Management Server 2.0 All
Systems Management Server 1.2 SP4 All
Microsoft Exchange 5.5 SP2 All
Microsoft Exchange 5.0 SP2 All
SNA 4 SP2 All
SQL Server 7.0 All
SQL Server 6.5 SP5 All
Proxy 2.0 All
Windows 98 All
Windows 95 (all versions) All
Microsoft Internet Explorer 4 SP1 All
Office 97 SR2 Most Tier 1, 2, and 3 languages
Office 95 Most Tier 1, 2, and 3 languages (at level with Y2K
software update)
Works 4.5a Tier 1 and 2 languages
Copyright (C)
1998-1999 The Active Network. All rights reserved.
Tech· Ed registration information and details on the year 2000 session can be
found at http://www.microsoft.com/ISN/events/teched99.asp.
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